Careers

We are seeking Senior Experience Designers for a Client Services/Sales role. This job requires you to communicate with clients, B2B and B2C, impress them with creativity, and communicate that Thailand, and Southeast Asia, are the world’s best luxury travel destinations.

Candidates should have at least 3 years in travel consulting, preferably with a luxury travel or hospitality company.

What you will do:

• Ensure engagement of customers in the sales process using high-quality communication skills
• Determine and understand customer requirements
• Lead, manage and develop team(s)
• Design unique customer experiences using your creativity and knowledge of the destination
• Collaborate with reservations/operations to ensure a seamless experience for the customer
• Responsible for collecting deposits and balances due
• Collaborate & co-operate closely with all departments as required

To succeed you need to have:

• Customer-oriented approach and enjoy customer interaction
• Ability to deal with pressure and demanding clients
• High level of fluency in spoken & written English
• Previous experience as a travel consultant
• Account management experience
• Team management experience
• Good organizational skills with an attention to detail

Benefits:

• Competitive salary
• Opportunity for career advancement to management level
• Provident fund
• Medical and accident insurance
• Company outing, regular creative activities and company party
• Annual holidays

We are seeking Travel Sales Consultants. This job requires you to communicate with clients, B2B and B2C, impress them with creativity, and communicate that Thailand, and Southeast Asia, are the world’s best luxury travel destinations.

Candidates should have at least 1 year in the travel industry and feel ready to take the next step in your career.

What you will do:

• Ensure engagement of customers in the sales process using high-quality communication skills
• Determine and understand customer requirements
• Assist in designing unique customer experiences using your creativity and knowledge of the destination
• Collaborate with reservations/operations to ensure seamless experience for customer
• Ensure timely and informative responses to all enquiries assigned to them

To succeed you need to have:

• Customer-orientated approach and enjoy customer interaction
• Ability to deal with pressure and demanding clients
• High level of fluency in spoken & written English
• Previous experience in the travel industry
• Excellent teamwork
• Good organisational skills with an attention to detail

Benefits:

• Competitive salary
• Opportunity for career advancement to a senior level and manage your own team
• Provident fund
• Medical and accident insurance
• Company outing, regular creative activities and company part 
• Annual holidays

We are seeking a Reservation Coordinator. The primary function of this job is to secure travel arrangements for client trips. You will be a liaison between Smiling Albino and our partners.

Candidates should have at least 1 year of successful experience in the travel or hospitality field. Attention to detail is important – we are the best in the business.

Responsibilities:

• Cost and Book Trips for Customers in English language
• Communicate clearly with suppliers and staff, both Thai and International
• Coordinate hotel, air, transport, guide and trip bookings

Qualifications:

• 1 year minimum successful experience with a travel agency or tour operator
• Thai national
• College or University graduate preferred
• Female or male
• 23+ years
• Good English skills, speaking, reading, writing & understanding
• An independent thinker and problem solver
• Competent user of Microsoft Office applications (Word, Excel)
• Have a big smile, great attitude and a ‘can do’ spirit

Benefits:

• Competitive salary
• Opportunity for career advancement to a senior level and manage your own team
• Provident fund
• Medical and accident insurance
• Company outing, regular creative activities and company party
• Annual holidays